Privacy Policy | Mumsing

MumSing CIC

Last updated: 29 June 2026

MumSing CIC ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect when you use www.mumsing.com, how we use it, and your rights. We are the data controller responsible for your personal data.

Who we are

MumSing CIC, a Community Interest Company registered in England and Wales,

company number 16233914.

Registered address: 47 Peartree Road, Enfield, England, EN1 3DE.

Contact: info@mumsing.com.

What we collect

We collect information you give us directly when you:

Use our contact form — your name, email address, and the content of your message.

Book a session or event — your name, email address, contact details, and details of the session or event you're booking.

We also collect limited technical information automatically when you visit the site (such as your IP address, browser type, and pages visited) through our website platform. See our Cookie Policy for more on this.

How we use your information

We use your personal data to:

Send you our newsletter, where you have signed up (you can unsubscribe at any time).

Respond to your enquiries and messages.

Process and manage your session and event bookings.

Keep records required for running MumSing CIC.

Improve and maintain our website.

Our legal bases

Under UK GDPR, we rely on:

Consent — for sending you marketing newsletters. You can withdraw this at any time.

Contract — to process and manage your bookings.

Legitimate interests — to respond to enquiries and to run and improve our services.

Legal obligation — where we are required to keep records.

Our website platform

Our website is built and hosted on Wix. Wix processes personal data on our behalf as a data processor, including data from our contact form, bookings, and certain technical and analytics data. Wix may store data on servers inside and outside the UK. More information is available in Wix's own privacy policy at wix.com.

Payments

Session and event payments are processed through Wix Payments. When you make a payment, your payment details are handled by Wix Payments and its payment partners. We do not store your full card details ourselves.

Sharing your information

We do not sell your personal data. We share it only with:

Our website and payment platform (Wix) as described above.

Our email/newsletter provider, to deliver our newsletter.

Anyone we are legally required to share it with.

How long we keep it

We keep your personal data only as long as necessary for the purposes set out above, or as required by law. Newsletter data is kept until you unsubscribe. Booking and financial records are kept as long as required for accounting and legal purposes.

Your rights

Under UK data protection law you have the right to access your data, correct it, request its deletion, restrict or object to its processing, and request data portability. You can also withdraw consent for marketing at any time. To exercise any of these rights, contact us at info@mumsing.com.

Complaints

If you have concerns about how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

For any questions about this policy or your data, email info@mumsing.com.